Free shipping & Free exchanges

Return & Exchange Policy

We want you to love your Livms purchase. If you’re not satisfied, you can return your item(s) within 30 days of receipt.

Eligibility for Returns

  • Items must be unused, in original packaging, and with tags attached.
  • Final sale items are non-refundable.

Return Process

  1. Contact us at info@livms.shop to initiate a return.
  2. We will provide a return shipping label (free of charge).
  3. Once we receive your return, we will process your refund within 5-7 business days.

Refunds

  • Refunds will be issued to the original payment method.
  • No restocking fees apply.

Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately at info@livms.shop for assistance.

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